A Digital and Operations Framework – what it is and why it matters

Digital and Operations Framework

This framework is the product of 25 years in organisational development and digital transformation across charities and business of all sizes. It provides a structure to map, discuss, clarify, plan and execute on the components of How We Work, The Tools We Use and the Data We Use.

Imagine a pile of Lego on the floor (or table) in front of you. Lots of useful pieces, some brightly coloured but a bit of a mess. Does that feel like your technology, tools and content?

The individual pieces are (reasonably) functional but they don’t quite work together. Some pieces are broken. And it’s all a little bit overwhelming so you don’t know where to start… and Digital Transformation just sounds so intimidating! The good news is, like Lego, we can sort this one brick or block at a time.

• If you can’t have a Digital Strategy, at least start with an intention.
• Instead of a new system, make the most of the old one first (what does it do, how do we use it best).
• Spend a bit of time thinking whether you could do ‘something’ (a process) better.
• Start somewhere (the most painful point) and make progress step by step.

Digital doesn’t have to be difficult – you can ‘eat the elephant’ in bite sized chunks.

Digital Transformation or Digital Improvement? Marginal gains or radical transformation. The important thing is to make it easier and get better.

It all starts somewhere. Reach out to us for a chat and let’s see where we can go together.